Ensuring Your Satisfaction
At AssignmentClub.co.uk, we strive to provide high-quality academic assistance and ensure your satisfaction with our services. If you are not completely satisfied with your order, our refund policy outlines the conditions under which you may request a refund.
Eligibility for Refunds
1. Order Cancellation:
- Before Work Begins: If you cancel your order before we have assigned a writer or started working on it, you are eligible for a full refund.
- After Work Begins: If you cancel your order after we have started working on it, the refund amount will be based on the proportion of work completed.
2. Missed Deadlines:
- If we fail to deliver your order by the agreed deadline, you are eligible for a full or partial refund, depending on the impact of the delay on your submission.
3. Quality Issues:
- If the delivered work does not meet the original instructions or academic standards, you may request a revision. If the issues persist after revisions, you are eligible for a partial or full refund based on the severity of the issues.
4. Plagiarism:
- If the delivered work is found to contain plagiarism, you are eligible for a full refund. We require valid proof of plagiarism, such as a plagiarism report from a credible source.
Refund Request Process
1. Submit a Request:
- To request a refund, contact our support team via email at support@assignmentclub.co.uk or by phone at +44 1234 567890. Provide your order details and a clear explanation of the reason for your refund request.
2. Evaluation:
- Our quality assurance team will evaluate your request and the delivered work. This process may take up to 7 business days.
3. Decision:
- We will notify you of the outcome of your refund request via email. If your request is approved, the refund will be processed within 14 business days.
Non-Refundable Cases
1. Change of Mind:
- Refunds are not granted for change of mind or if the work meets the original instructions and academic standards.
2. Failed to Provide Necessary Information:
- Refunds are not granted if you fail to provide the necessary information or materials required to complete the order.
3. Approved Final Product:
- If you have approved the final product, it is assumed that you are satisfied with the work, and no refund will be granted.
Our Commitment
We are committed to ensuring that our refund policy is fair and transparent. Our goal is to address any issues promptly and to provide a resolution that upholds our commitment to quality and customer satisfaction.